I picked more of my favorite quotes from Creative Mornings events to share with you. Be inspired to make things happen. “There’s a distinct ripple effect that occurs when we witness or perform acts of courage.” — Yewande Austin “The future is crafted by those who do work they don’t have to.” — Scott Belsky “If you want to be the change, first think about the change you want to see.” — Grace Rodriguez “Persist with optimism.” — Hillary Wall “No one owes you anything.” — Isaac Duncan III “Question why things are the way that they are.” — Yeshe Dawa “What am I doing that I could change so that it could be accessible to more people?” — Courtney D. Marshall “In communities we have strength and energy. We can use that to make things happen.” — Dan Spain “Every voice has something to contribute, and every voice matters in our community. Sometimes we have to pause long enough to let those softer voices have their say.” — Solomon Masala “Change is inevitable, change will always happen, but you…
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Keys to a Great Rebrand
Are you thinking about a rebrand for your store’s identity? Sure there are risks involved. There is, of course, the cost of the investment, but what about the way the rebrand will be communicated to your customers? How will they respond to this new identity? I read an article, The Keys to a Great Rebrand: Advice From the Duo Who Revamped Chobani and Spotify, written by Matt McCue. In the article, McCue shares advice from Brian Collins, CCO and co-founder of the branding company, Collins, and Leland Maschmeyer, CCO at Chobani and co-founder at Collins, for a successful brand redesign. They give 6 key points to consider. A rebrand includes a redesign of your company’s logo. As someone who has done logo design in the past, I can tell you there is a lot more work and time put into designing a logo than you may realize. Then you’ve got revisions to typography, possibly colors, imagery, voice. It is an entire revamp of the advertising and marketing approach. It is not something you want to do just because it sounds…
Grocer Pod – Episode 18
This month’s episode features a conversation about pharmacies with Adam Salus. Then Sean Kosednar talks with Anthony Estrada about the international foods aisle. Finally, the show ends with Alex Beggs from Bon Appétit Magazine talking about her dream grocery store.
Are You Willing to Lose 1% of your Business?
Are you willing to lose 1% of your business? This one question stood out to me the most from Ignite – The Ecommerce Leadership Conference, powered by Syndigo. While brick and mortar grocery won’t be replaced by ecommerce anytime soon, grocers are currently losing at least 1% of their business to online shopping, whether it’s through Amazon, Walmart, or another competitor. In fact, a June 2019 Forbes article notes that 2% of food retail is purchased online. That number is only expected to grow as consumers become more comfortable with others selecting their fresh meat and produce. The thought of adding an ecommerce offering at your store seems overwhelming. It takes time, effort, and money to fully implement it. It can be an uncomfortable change. But as Kate noted in her recap of the event, discomfort is what leads to innovation. Innovation can lead to exponential growth. But you don’t need exponential growth right now, you just need to understand the environment. Start asking questions about costs, data files and technology integrations. Ask your customers if they’d be interested in…
Stop trying to be something for everyone
It seemed unlikely that someone presenting about a ski resort at an email conference would relate to the grocery business. The 2019 And Then Some Conference hosted by emfluence had speakers from a variety of fields. One of the keynote speakers was David Amirault. He spoke about turning around the marketing program at the Snowbird ski resort. Amirault talked about putting marketing resources where they would be most effective in the 21st century. You may remember the “one-star” campaign pictured above. Snowbird is known for it’s difficulty. There are very few runs for beginners. The hotel accommodations are not as opulent as other resorts. Snowbird is for serious skiers. None of this stopped people from leaving scores of one star Yelp reviews about how hard the skiing was. This is when Amirault’s team had a break-though. They decided they would “stop trying to be something for everybody.” They knew what Snowbird was and who it was for. Stunning images of death-defying skiing paired with real reviews quickly went viral. Our members need to decide what their store is and what…
AWG Brands Promotional Content for September
Happy National Family Meals Month. This month focuses on meals to eat as a family across our AWG Brands. Below is the digital content for your website, social media platforms, emails and more to promote AWG Private Brands. Please note the AWG Brands Digital Playbook for Retailers has moved from Google Drive to box.com. This change will help make the Playbook more accessible than Google Drive. Best Choice Video of the Month September’s Video of the Month is called Sheet Pan Chicken Fajitas. This video features our new product, Chicken Fajita Meat. Other products featured are Best Choice refried beans, fajita seasoning, flour tortilla and aluminum foil. You can share this short video from the Best Choice website, YouTube, or using the native files found here. Best Choice Recipe of the Month September’s Recipe of the Month from the Best Choice Calendar is Pull Apart Pizza Boats. This recipe showcases the following Best Choice products: whole wheat flour, dried oregano, Italian seasoning, shredded mozzarella cheese, butter, olive oil, salt, sugar and active dry yeast. The recipe can be shared from…
Trending Now: August
As summer draws to a close, it’s time for back-to-school. Back-to-school content spans numerous categories. Stores should obviously carry a selection of school supplies. Also think about school lunch staples, and anything that can be easily prepared for lunches. More than ever parents are wanting to make sure their kids have healthy options, so make sure to make those easy to find. Back-to-school doesn’t stop at lunch, however. Smart retailers will feature quick and easy breakfast options as well. The arrival of school means extracurricular activities. Families are starting to have to rush dinner again. Make things easy for them, by providing prepared foods, or meal kits. Anything that will make getting dinner on the table easier will be welcomed this time of year. The end of August means Labor Day Weekend. Obviously, you need to be promoting grilling favorites. Don’t forget about charcoal or propane either. If you have a propane program this would be a great time to get the word out. You can’t have hot dogs and hamburgers without buns and condiments. Make things easy on shoppers…
Rewarding Your Social Following
With so much negativity on social media, seeing a positive comment is a breath of fresh air. Though social media is becoming a place for consumers to vocalize their complaints it is also an outlet to share their enjoyment and appreciation for your store. You can reward those consumers socially. Here are five ways to reward your consumers socially. Exclusive Deals This is probably the most obvious way to reward your online shoppers. You can feature an exclusive sale on social media to your online consumers. Try offering an exclusive coupon link and make it printable on your website. The ultimate goal is to have your social consumers become repeat customers in your store. Contests Contests help with engagement and growing following. AWG Brands’ social platform frequently offers product giveaways to feature products and encourage engagement. Offering free stuff is a great way to grab the attention of an online consumer. But a better approach is to generate user content. Sure, you can offer a free product giveaway, but pose a question about your store to enhance content. For example,…
Building Profitable Sales in Online Shopping
Unlike a baseball diamond in the middle of an Iowa cornfield, if you build an online shopping marketplace, customers might not simply come to play. When a store first launches online shopping, a few customers will be ready to jump on board right away. Everyone else, however, will need some coaxing as they’re asked to change long-held shopping habits. The general rule is to get a customer to make three online grocery purchases to make them a regular online shopper. Beyond general marketing of the program, how else can you encourage online purchases? ONLINE & FACEBOOK ADVERTISINGFind online shoppers where they’re hanging out: the internet. Through online targeted advertising, retailers can advertise to a specific demographic on specific websites such as Better Homes & Gardens or Men’s Health. Highlight special online-only sale or even a certain item. The same can be done on Facebook. While a store’s general posts may be seen by its Facebook followers, you can pay to have your post shown to the people you want to see it, adjusted by age, gender, location and interests. Include…
Trends: A Look at Today’s Grocery Shopper Webinar Recap
State of the Grocery Market: 86% of all adults now say they have at least some of the responsibility for household grocery shopping. This is an important change because it is bringing in more consumers to the grocery retail world. In the past grocery shopping was fulfilled by one person, now that is only the case in 25% of US households. So, 75% of US households split the grocery shopping responsibility in some way making it a team sport. Sharing the shopping responsibility didn’t affect the number of trips like you would think. That number is around 1.6 trips per week and has remained fairly constant over the past 5 years. However, these lifestyle changes have made the biggest impact on trip frequency. Increases Trips: Reduced planning for meals Urbanization (People live, work, play, eat and shop all in the same neighborhood) Desire for freshness Decreases Trips: Sharing the shopping responsibilities Migration to online Increased reliance on food services The average weekly spend for a household is $113.50 which aligns with inflation. Of the shoppers that were surveyed only 13%…