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Why You Should Be Texting Your Customers

mobile-phone-791644_1280Customers Will See Your Message
When your phone tells you that you have a text message, you look at it immediately, right? So do your customers. Text messages have more than a 97% open rate, meaning your messages are seen by nearly everyone they’re sent to. The same cannot be said for other forms of marketing communications

They Want To Receive Your Message
Customers have chosen to receive messages from you. They want to hear what you have to say or offer. Don’t pass up that opportunity.

Reward Your Loyal Customers
Your customers are more likely to be loyal if you reward them for being brand ambassadors. These customers will feel special with the exclusive deals they’re receiving, which makes them feel more connected to your brand.

Drive Traffic to Your Store
As someone is sitting in the office wondering what to make for dinner that night, their phone buzzes and it’s a text from your store offering a special deal on rotisserie chicken. Boom. Dinner plans have been made, and someone who might not have been to your store that day came in to make a purchase… and they picked up a few additional items while they were in.

Why do I work at AWG? “I love being a part of a fun team that creates unique ways to help independent grocery stores grow their businesses. It combines a few of my favorite things: marketing, food, and fun. Who doesn’t want to talk about food all day?” -Jimmy