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Check The Stats: Digital Signage

What are you doing with all of those TVs and monitors at the different areas in your store? Do you even have any monitors spread out to engage with your customers? If there is a deli special or new product that you’d like to introduce to your customers, you really need to start engaging with digital signage. A study conducted by Arbitron, a subsidiary of the trusted Nielsen ratings group, delivered some valuable data on digital display advertising success in retail. As useful and necessary as it is to employ an online marketing strategy, how do you plan on engaging with the new customers you gain through those online channels? According to the study, digital media in public venues reach 27 percent more people than these endeavors. Over 50 percent of those viewers claim to recall the exact message they viewed via these digital signage tools up to a month after the initial viewing. This type of effectiveness can launch your ads and special events into the stratosphere, where quality digital display ads develop a positive reputation with your customers…

Phone, Desk, Facebook, Login

Merging Facebook Pages

What does your store’s online identity look like? Is it a disconnected mess of Yelp, Google and Facebook pages that have been overtaken by hordes of unofficial users? Does it have more aliases and monikers than a secret agent? Maybe you’ve got it all figured out and each of the pages that represent your store are streamlined to allow for easy information sharing and feedback that would impress the pros. If you find an unofficial or unmanaged Facebook page floating around, you’ll want to find a way to merge it with your official page or delete it if doesn’t bring anything positive to the table. Why should you care and what are the perks of merging these pages? In short, it can be confusing if a customer is trying to find you on Facebook and there are multiple pages that represent your store. Sure, one of them may be better or more successful than the other (We all have one kid who is DEFINITELY our favorite, right?) but consistent identity on the web is ultimately important for clear lines of…

Dart board, Target, Dart, Bullseye

Hit the Target with Online Targeted Advertising

Finding new, exciting and successful ways to market to customers can be a difficult assignment. In order to compete with other retailers and to thrive in your marketing endeavors, searching for these new avenues is a daily project that can seem endless. There are important questions to consider when looking for new marketing methods, such as: What are we already doing well? What can we do better? What’s the other guy doing? Do I really need this entire ranch dressing cup on my salad? Okay, that last question isn’t necessarily important and I would never criticise someone’s personal preference when it comes to delicious salad dressings. Now that you’ve done a small analysis of what you are doing and what you might do, it’s time to start thinking strategically. If you have a healthy website, online shopping program, weekly lunch special or any sort of giveaway that you’d like to promote – you MUST get as many eyes on it as possible. How would a program that distributes your ads and campaigns electronically to potential customers be useful for these…

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Recap: Data That Drives Email Marketing Relevance (KC IABC BCS Breakout Session)

During the 2017 Kansas City – IABC Business Communicators Summit, I was able to attend a breakout session featuring Jessica Best, Director of Data Driven Marketing at Barkley Integrated Marketing and Advertising Agency. She spoke to our group about the importance of email marketing and how to use data to its fullest potential to benefit an organization. Before we dive into what Jessica had to say, let’s get down to brass tacks. You NEED an email program if you’re going to reach any significant portion of your customer base. The ROI on email marketing still tops any other marketing channel’s returns and it is a relatively inexpensive platform to utilize. Aside from the low monetary investment that such a campaign requires, she made the point that your lists are known audiences and putting the data you collect on them to work can be accomplished in 6 steps: Define your Goals As with any marketing endeavor, it is important to define your goals and ask questions about what you would like to achieve. This should be the first step of most…

Signs, Signs. Everywhere a Digital Sign

Menu boards and posters are so 1980s that they still go roller skating. Not to mention you have to keep updating the content on them and hope that you don’t misspell Worcestershire again, which will most assuredly garner some laughter from your employees. Why not use something more engaging that can be reviewed and edited, scheduled, even animated to cater to your specific audience? Digital signage is nothing new, but it keeps gaining momentum as it reaches new eyes in stores and at events around the world. If you’re considering adding this type of marketing tool to your store, there are a few things you should know before jumping in. Be Consistent The first thing people often overlook with digital signage and its content is consistency. There’s nothing more off-putting than an unreadable font with a bright, abrasive background that makes someone feel as though they’re going blind. Keeping a simple theme throughout your digital campaigns can help to keep the attention of those in your store and will also prevent them from screaming in pain as your neon-green banners…