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Mastering your goals using KPIs

“Never believe that one number by itself can be meaningful.” -Unknown I recently attended a seminar hosted by emfluence called What Gets Measured Gets Done: How to Set Goals and KPIs for Your Campaigns. The speaker for the presentation was emfluence’s Customer Success Director, Joe Ramsey. Though the presentation was geared towards a marketing-minded audience, the lesson of measuring your goals is relatable to all. What is a KPI? Key Performance Indicators (KPIs) act as a map and a compass to determine your overview performance of a campaign or event. The purpose of a KPI is to alert you to potential problems and allows you to make the best decisions with data. What are you measuring? There are several things to measure when looking into KPIs. You could reflect on your audience or the impressions you have gained. You can focus on subscribers or engagement growth. Whatever you are measuring needs a why. Your “why” explains what is your reasoning behind seeking the information. It can also be considered as your goal. For example, if you are seeking to understand…

The Stew and What It Means for You

Sometime in December, New York Times food writer Alison Roman published a new recipe for Spiced Chickpea Stew with coconut & turmeric. By late January, it had gone viral on Instagram, gaining millions of fans who gave the recipe it’s own hashtag: #TheStew. What made people want to try this recipe and share this post? It’s easy to make, hard to mess up, uses ingredients that people have in their pantry or are easy to find in any grocery store and it looks pretty. But we can find a deeper meaning behind this. It turns out millennials are growing up and staying in more. For years, we’ve been told we those millennials that we thought were eating out all of the time are settling down, having kids, and looking to cook for their families. They want to create restaurant-quality dishes at home that are healthy, easy, and relatively quick. That’s good news for the grocery industry. Social media has transformed the once solo activity of home cooking into a social experience, shared with friends via Instagram pictures and Facebook posts.…

Show Them your Private…Labels

Over the past few years private labels sales have continued to trend upward. Many factors have contributed to this with one of the biggest drivers being that consumers are no longer staying loyal to established brands. Millennials have really shaken up the grocery industry by being more likely to purchase private label products over name brands. Also, the stigma that private label brands are lower quality or cheap is starting to disappear. Private label products have also started branching out from mainly focusing on commodity items. Now you can find superior products and even organic offerings.  Consumer acceptance of private label has is at an all-time high. According to Nielsen research 65% of shoppers find them as good as name brand products and 43% consider private label quality better. So, with all of this to consider it would be highly important to have a strategy to take advantage of the private label brands in your store. Kroger has taken on this challenge with their private label Treasure EmporiYum. Having put together a brand strategy that merges center store, shelf signage…

AWG Brands Digital Promotions: March Edition

March brings Daylight Savings, St. Patrick Day, Spring and most importantly, Customer Appreciation Week. Below is the digital content created to share with your customers on your website, social media platforms, emails and more to promote AWG Private Brands. Best Choice Recipe of the Month The March Recipe of the Month from the Best Choice Calendar is for Sweet Potato Scones. The recipe can be shared from the Best Choice website or from the Best Choice social media sites, like Facebook, Twitter, Instagram or Pinterest. The native files can be found here. Best Choice Recipe Video The March recipe video is for Smoked Sausage Jambalaya. You can share this short video from the Best Choice website, YouTube, or using the native files found here. Digital Coupons March digital coupons can be found here. Consumers can access these coupons through a store’s loyalty program. If your store does not have a loyalty program, but is interested in setting one up, please contact Chris Higgs to get started. If a retailer is not on the AWG Brands preferred Loyalty Lane platform but wants to display these coupons for their customers on their own coupon platform, they…

Trending Now

Trending Now: February

It’s time for our second installment of Trending Now! I’ll make this quick before something else takes the place of these items currently taking the internet by storm. I spend too much time on social media and follow a ton of food accounts, so I guess that’s not such a bad thing after all! Here’s what I’ve noticed lately: Rumors: Word is spreading that grocery ecommerce isn’t taking off as fast as expected and stores aren’t making as much as they had hoped. I have lots of thoughts about this. At the VMC show last week, a member said to me, “I know online shopping isn’t going away, this is a long-term play,” and he’s right. It’s definitely not a silver bullet to save a struggling store and it takes a lot of effort on the part of the store to make it successful. It’s not a “if-you-build-it-they-will-come” scenario. You have to let the right people know about it, entice them to try it, and then you have to impress the heck out of them to keep them coming back.…

Video on Computer

Facebook Video Options

We write about video a lot on this blog. Sean regularly posts about video creation tools and best practices. While I, on the other hand, usually include the importance of video content in my posts about Facebook algorithm changes and social media content strategies. But what if you don’t have the tools and expertise to create a professional video for your store? Not to worry! Facebook now offers several different options to help you create your own video with static images! The simplest option (also the only one that doesn’t require you to pay for an ad or a boost) is to create a slideshow in a Facebook post. It will display the images in order just like a slideshow, but it will post like a video and therefore will be given higher priority in the algorithm. You can post up to 10 images per slide show. Plus you have the option to have a fade transition in between slides and you can choose the length of time the slides appear (0.5-5 seconds). If you’re looking for something more personalized…

Measuring Value

7 Ways to Use Social Analytics to Maximize Brand Impact (Webinar Recap)

So your store has a Facebook business page, and maybe an Instagram and/or Twitter profile…but are you regularly monitoring the analytics for those profiles? Do you use a monitoring tool to “listen” to what customers are saying online about your store(s) outside of your social media profiles? If not, you’re missing out on a key component of your digital marketing strategy. I recently watched an AdWeek webinar called “7 Ways to Use Social Analytics to Maximize Brand Impacts.” It was sponsored by NetBase, a social media analytics platform, and hosted by Paige Leidig, CMO of NetBase, and Mike Baglietto, Director of Product Marketing at NetBase. Leidig and Baglietto emphasized that monitoring social media analytics is not something you can do on your own. As a small business, you might be able to manage and monitor your own social platforms easily enough. But once you start looking into analytics and trends that will help you take your digital marketing to the next level, you will need to consider looking into a tool that can help. Depending on your budget, you might…

Controlling Your Online Presence: Why Your Business Needs a Website

Before I begin, let me answer the question I know some of you already have. No, having a Facebook page for your business is not the same thing as having a website. This is the mistake some of our members make when deciding on a digital marketing strategy. They assume a Facebook page will work just the same as a website and, even better, Facebook is free! I’m here to tell you, it’s not the same. While some might argue that they can’t afford to pay for a website, my response to that is you can’t afford to NOT have a business website in 2018. And yes, you may recognize me from previous blog posts highlighting the importance of social media, especially Facebook. So you know that I’m by no means against Facebook business pages. However, I think it should be one of many instruments in your digital toolbox. I worked with our web design team and reviewed customer feedback on Facebook from some of our stores’ pages to develop a case study comparing websites versus Facebook business pages. I…

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Introducing: Sendible for AWG Members

The AWG digital marketing team is excited to announce a new social media option for our members! Sendible is a social media content management and reporting tool. We have expanded our offerings beyond managing Facebook, Twitter and Instagram profiles for retailers. Sendible is for AWG members who want to have access to a curated content library and vendor-sponsored promotional content. With Sendible, we supply the content, but you can choose what to post and when. While retailers can work directly with Sendible to sign up for the platform, we offer it to our retailers at a group discount, plus full access to our digital marketing content library. An AWG Sendible login provides you with: A library of engaging social content created by AWG Sales Services. This also includes AWG Brands content. Access to vendor promotion content. This includes SEP NOW content that highlights specific digital coupon deals. The ability to create reports for your digital channels and customize the data to fit your goals. Monitoring tools showing what customers say about you online other than what’s on your social media…

AWG Brands Digital Promotions: September 2018 Edition

September is National Family Meals Month! For the fourth year in a row, AWG Brands will support this initiative created by FMI. This nationwide movement highlights the importance of sharing meals together at home with family. Throughout the month, AWG Brands will post recipes, educational content, and other content surrounding Family Meals Month. It all kicks off with a photo campaign by Best Choice called the Food Adventure Calendar. You can learn more and promote it to your customers here. Encourage them to join the fun! You can also share Family Meals Month posts from Clearly Organic, Superior Selections and Always Save. For more resources on Family Meals Month, click here. Best Choice Recipe of the Month The September Recipe of the Month from the Best Choice Calendar is for Nebraska Bierocks. The recipe can be shared from the Best Choice website or from the Best Choice social media sites, like Facebook, Twitter, Instagram or Pinterest. The native files can be found here. Best Choice Recipe Video The September recipe video is for Cookies & Cream Milkshakes. You can share…