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Social Media Campaigns

If you’ve read my previous blog posts, you’ve probably noticed that I mention the term social media campaigns a lot. But what exactly does that mean? The word campaign might bring to mind images of Don Draper in “Mad Men” but you don’t need a New York ad agency to run a successful social media campaign. A campaign on social media can be as big or as small as you want it to be but it has the potential to make a big effect on your customers and your sales. An example of a small social media campaign is a recent meat sale campaign done by Murfin’s Market, an AWG member with four locations in southern Missouri. The store was having a one day meat sale at all four locations on the Friday before Father’s Day weekend. I helped them create a boosted post with a link to their ad on the website so customers could see all of the items available in the one day sale. Murfin’s spent $50 on that post and it ran the Thursday before and…

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Trending Now: June

The heat of summer has finally arrived as the season of the sun is in full swing. People are finding refuge in the air conditioning and with cold treats and drinks. With the kids home for the summer, families are looking for activities for the kids, which can include fun in the kitchen. However, bringing multiple kids to the grocery store can be a daunting challenge and some families are looking for ecommerce as an easy solution. Here’s a look at what we saw trending in June: Special one-day or two-day deals on bottled water and other refreshing drinks were and still are a good way to get customers in the door. A retailer recently sent a text offer for Best Choice Bottled Water 24-packs and the redemption rates were around 20%. When a customer redeemed the water offer, their basket sizes increased by 50% at one store and 62% at the other. With the kids home for the summer, it’s also a perfect time to have some fun in the kitchen while teaching them cooking basics. On your social…

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Trending Now: May

Food trends in May are all about Mother’s Day, warmer weather, cooler foods and drinks, campouts, and the unofficial start to summer, Memorial Day. Most people think of breakfast in bed or brunch when they think of Mother’s Day. But a lot of sweet treats popped up on the internet this month to help you show the moms in your life how much you care. Like these delicious Mother’s Day cakes or this beautiful edible bouquet. May isn’t just about moms. It’s also the time of year when everyone is preparing for summer. The temperatures get warmer and the food and drinks get colder. It’s the perfect time to start breaking out refreshing summer drinks, both alcoholic and non-alcoholic. Expect lots of fun summer treats with boozy twists like these champagne popsicles. Or something fun for the kids like mermaid layered slushies. As the temperatures increase, more people are going outside to enjoy the sunshine. This means more cookouts and picnics. Flavorful fresh salads are a popular side dish at these outdoor events, along with other types of tasty sides…

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SMCKC May Lunch Recap: Making A Splash on Social During Large-Scale Events

Recently I attended a SMCKC lunch titled “Making a Splash on Social During Large-Scale Events.” It was a panel Q&A with Derek Byrne of Visit KC, Rachel Kephart of KC Film (a division of Visit KC), and John Kreicbergs of Propaganda3. While I work with retailers on digital promotions for their events, they aren’t the type of large-scale events that were discussed by the panel. But I found that a lot of what they advised to the audience can be applied to small-scale events and social strategy in general. For example, all three panelists discussed the importance of keeping attendees informed before, during, and after the event. Derek Byrne manages social media for all of the college basketball tournament games that take place in Kansas City in March. For these games, Visit KC is on social media all year long, announcing games when they are scheduled, helping people plan their trips, and giving them sightseeing ideas outside of the games if they’re coming out of town to visit. John Kreicbergs works on events like Boulevardia, a craft beer and music…

How to Tell Your Story with Facebook & Instagram Stories

In my last blog post I mentioned the growing popularity of Facebook and Instagram stories. If you aren’t familiar with how to create them, it might seem a little daunting. In this post I’m going to give you some step-by-step instructions on how to create everything from simple picture stories to more elaborate types of stories. How to Create a Story Since Instagram is owned by Facebook, the process of creating a story is similar across both platforms. Instagram has an option at the top left corner of the screen when you first open the app. It’s your profile picture with a plus sign on it. The text below it reads “Your Story.” Just click on the icon and it will take you to a camera setting where you can create your story. To create a Facebook story, the options will vary based on the app you are using. If you are using the regular Facebook app, go to your business page and scroll down until you see the “Your Story” heading. You will see your cover photo with a…

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Mastering your goals using KPIs

“Never believe that one number by itself can be meaningful.” -Unknown I recently attended a seminar hosted by emfluence called What Gets Measured Gets Done: How to Set Goals and KPIs for Your Campaigns. The speaker for the presentation was emfluence’s Customer Success Director, Joe Ramsey. Though the presentation was geared towards a marketing-minded audience, the lesson of measuring your goals is relatable to all. What is a KPI? Key Performance Indicators (KPIs) act as a map and a compass to determine your overview performance of a campaign or event. The purpose of a KPI is to alert you to potential problems and allows you to make the best decisions with data. What are you measuring? There are several things to measure when looking into KPIs. You could reflect on your audience or the impressions you have gained. You can focus on subscribers or engagement growth. Whatever you are measuring needs a why. Your “why” explains what is your reasoning behind seeking the information. It can also be considered as your goal. For example, if you are seeking to understand…

The Stew and What It Means for You

Sometime in December, New York Times food writer Alison Roman published a new recipe for Spiced Chickpea Stew with coconut & turmeric. By late January, it had gone viral on Instagram, gaining millions of fans who gave the recipe it’s own hashtag: #TheStew. What made people want to try this recipe and share this post? It’s easy to make, hard to mess up, uses ingredients that people have in their pantry or are easy to find in any grocery store and it looks pretty. But we can find a deeper meaning behind this. It turns out millennials are growing up and staying in more. For years, we’ve been told we those millennials that we thought were eating out all of the time are settling down, having kids, and looking to cook for their families. They want to create restaurant-quality dishes at home that are healthy, easy, and relatively quick. That’s good news for the grocery industry. Social media has transformed the once solo activity of home cooking into a social experience, shared with friends via Instagram pictures and Facebook posts.…

Show Them your Private…Labels

Over the past few years private labels sales have continued to trend upward. Many factors have contributed to this with one of the biggest drivers being that consumers are no longer staying loyal to established brands. Millennials have really shaken up the grocery industry by being more likely to purchase private label products over name brands. Also, the stigma that private label brands are lower quality or cheap is starting to disappear. Private label products have also started branching out from mainly focusing on commodity items. Now you can find superior products and even organic offerings.  Consumer acceptance of private label has is at an all-time high. According to Nielsen research 65% of shoppers find them as good as name brand products and 43% consider private label quality better. So, with all of this to consider it would be highly important to have a strategy to take advantage of the private label brands in your store. Kroger has taken on this challenge with their private label Treasure EmporiYum. Having put together a brand strategy that merges center store, shelf signage…

AWG Brands Digital Promotions: March Edition

March brings Daylight Savings, St. Patrick Day, Spring and most importantly, Customer Appreciation Week. Below is the digital content created to share with your customers on your website, social media platforms, emails and more to promote AWG Private Brands. Best Choice Recipe of the Month The March Recipe of the Month from the Best Choice Calendar is for Sweet Potato Scones. The recipe can be shared from the Best Choice website or from the Best Choice social media sites, like Facebook, Twitter, Instagram or Pinterest. The native files can be found here. Best Choice Recipe Video The March recipe video is for Smoked Sausage Jambalaya. You can share this short video from the Best Choice website, YouTube, or using the native files found here. Digital Coupons March digital coupons can be found here. Consumers can access these coupons through a store’s loyalty program. If your store does not have a loyalty program, but is interested in setting one up, please contact Chris Higgs to get started. If a retailer is not on the AWG Brands preferred Loyalty Lane platform but wants to display these coupons for their customers on their own coupon platform, they…

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Trending Now: February

It’s time for our second installment of Trending Now! I’ll make this quick before something else takes the place of these items currently taking the internet by storm. I spend too much time on social media and follow a ton of food accounts, so I guess that’s not such a bad thing after all! Here’s what I’ve noticed lately: Rumors: Word is spreading that grocery ecommerce isn’t taking off as fast as expected and stores aren’t making as much as they had hoped. I have lots of thoughts about this. At the VMC show last week, a member said to me, “I know online shopping isn’t going away, this is a long-term play,” and he’s right. It’s definitely not a silver bullet to save a struggling store and it takes a lot of effort on the part of the store to make it successful. It’s not a “if-you-build-it-they-will-come” scenario. You have to let the right people know about it, entice them to try it, and then you have to impress the heck out of them to keep them coming back.…